1. Information We Collect:
1.1. Personal Information: We may collect personal information such as your name, email address, contact number, postal address, and other details when you register for our tutoring services or submit inquiries through our website.
1.2. Payment Information: To process payments for our services, we may collect financial information, such as credit/debit card details. Please note that we do not store payment card information on our servers; it is securely processed through third-party payment processors.
1.3. Usage Data: We may collect non-personal information about how you interact with our website and services. This may include your IP address, browser type, device information, and pages visited, which helps us analyze trends and improve our services.
2. How We Use Your Information:
2.1. Service Delivery: We use the personal information provided to deliver our tutoring services, schedule sessions, and communicate important updates or changes.
2.2. Customer Support: Your information helps us respond to your inquiries, provide support, and address any concerns or issues you may encounter.
2.3. Payment Processing: We use your payment information to process transactions for our services securely.
2.4. Internal Analytics: We analyze usage data to improve our website’s performance, enhance user experience, and tailor our content to better serve our customers.
2.5. Marketing and Communication: With your consent, we may send you promotional materials, newsletters, or updates about our services. You can opt-out of these communications at any time.
3. Data Security:
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Despite our efforts, no online transmission or storage method is entirely secure; however, we strive to safeguard your data to the best of our ability.
4. Data Retention:
We retain your personal information for as long as necessary to provide our tutoring services, comply with legal obligations, and resolve disputes. If you wish to delete or update your information, please contact us using the details provided below.
5. Third-Party Disclosure:
We do not sell, trade, or transfer your personal information to outside parties without your explicit consent. However, we may share certain data with trusted third parties who assist us in operating our website or delivering our services. These third parties are obligated to keep your information confidential.
7. Your Rights:
You have the right to access, modify, or delete your personal information. If you wish to exercise any of these rights or have questions about our privacy practices, please contact us at email@example.com.
8. Updates to this Policy:
Thank you for choosing A One Tuition. We are dedicated to providing an exceptional tutoring experience while respecting your privacy and data protection. Should you have any concerns or inquiries, please don’t hesitate to reach out to us.